Price Match Guarantee
Treadmill.com 110% Price Match Guarantee
We know that price and customer service are the two biggest factors that influence an online buyer’s shopping decision. That’s why we scour the Internet on a continuous basis to ensure we have the best prices of any online fitness retailer. However, if you happen to come across a lower price online for any fitness equipment we sell, let us know. We will do our best to not only match that price, but beat the difference by 10%. Treadmill.com strives to not make exceptions to this policy, but of course there is some fine print, which you can read below. We can offer this program because we are confident that our prices are the lowest online.
Conditions of our price match offer:
- We can only match prices on the same exact model number / SKU.
- We do not offer a price match against any used or open box equipment.
- We have the right not to match against auction sites.
- You must show us a link to the online competitor's advertisement for a lower price.
- The competitor must be an authorized dealer of that manufacture confirmed by that manufacture.
- The competitor's price must be clear, and the product must also be in stock.
- We will contact the competitor to ensure the product is in stock and able to ship before issuing any price match.
- If a competitor offers a lower price, but charges for shipping, treadmill.com will add our actual shipping cost to our retail price in order to do any comparison.
- We may choose not to honor holiday, special promotions, one-time discounts, misprints and pricing mistakes.
- Does not violate any contractual agreements Treadmill.com has with it's suppliers.
- Treadmill.com may refuse any price match guarantee not in good faith or at our discretion.
- If we are price matching with a membership site, we will add the membership cost onto their price.
- Brands excluded from this Guarantee: Life Fitnesss
- Competitors excluded from this Guarantee: Woot.com
Request a Price match
If wish to have us match a competitor's price, please send a request to firstname.lastname@example.org or call us at 1-800-986-9041 and include the following:
- Your name and contact information
- Brand of equipment
- Year and Model number
- URL / Link to competitor website
After receiving your price match request, our sales team will contact you as soon as possible. We pride ourselves on our exceptional service and support. We know price is an important factor in any purchasing decision, which is why we are happy to offer this program.
As always, thank you for your interest and your business!
- The Treadmill.com Team