Why Buy From Treadmill.com
There are literally dozens of online retailers where you can buy a treadmill, elliptical, or exercise bike, so why buy from treadmill.com? We’re a bit biased, but we think we’re the best online fitness retailer for a number of reasons. That’s obviously a bold statement, so we put generous policies in place to make your buying decision easier, and let our customers do the talking...
INDUSTRY LEADING CUSTOMER SERVICE
We are obsessive about customer service and it shows in everything we do. While most of our competitors hide their reviews and don’t want you to see them, treadmill.com puts them front and center on our site. We work hard for our customers before, during, and after the sale.
Our philosophy is simple:
- Treat our customers the right way, the way we would like to be treated.
- When something goes wrong, make it right.
- Answer support calls and emails quickly and professionally.
- Never outsource customer service.
- Put our customers first, not our bottom line.
We realize this sounds like cliché words on a page, so we encourage you to read what others have to say about us; there is a reason why we maintain a 5 star customer satisfaction rating.
30 DAY MONEY BACK GUARANTEE WITH EASY RETURNS
We know that buying a big, bulky, 300lb piece of exercise equipment from an online retailer can be a bit intimidating, so we’ve taken all the stress out by offering an easy, no-hassle 30 day return policy. While others charge obnoxious 20% restocking fees, or even back charge for the initial shipment to you, we just offer a 100% refund with no strings attached. You are only responsible for return shipping to us, we take care of the rest.
110% PRICE MATCH GUARANTEE
We realize that price is the number one reason people buy from online retailers. That’s why treadmill.com put together an industry-leading 110% price match guarantee. Part of our weekly routine is to price shop other retailers to make sure we have the lowest price. If you find something we’ve missed, we will match the difference plus an extra 10%.
We don’t believe in adding hidden costs for our customers, so we’ve made it easy. Everything on our site ships FREE to your front door anywhere in the Continental United States. Treadmill.com understands that some of our customers might need some extra help with their equipment, so we offer a menu of add on services to help with delivery and assembly.
Knowledgeable Sales Staff
You can trust Treadmill.com to help you make the right choice when purchasing a piece of exercise equipment. We have over 20 years of combined experience in selling exercise equipment so you can make the correct decision when purchasing from Treadmill.com. Our staff does not operate on commission. We are trained to provide you with the relevant information so that you can make the best decision for you.
Secure Checkout and Payments Providers
All orders through our site are protected by Authorize.net and GeoTrust 256-bit SSL encryption technology. Authorize.net is a PCI compliant, BBB Accredited, Cyber Source Credit Card Processing Company, owned by Visa to handle all of our payment processing. Treadmill.com also carries a $1,000,000 digital data liability insurance as well as $250,000 insurance on our SSL certificates. You can rest safe knowign that your purchases through Treadmill.com are safe and secure.